Case Study · Aviation
How Appro streamlined cleanliness for one of the largest airports in the world.
Five terminals, 24/7 coverage, a crew of more than 300, and response times under five minutes.
86.9M
Passengers in 2024
300+
Crew coordinated
<5 min
Response time
5
Terminals covered
About the Client
- Second-largest airport in the U.S. Five terminals, both domestic and international.
- Top three busiest in the world, with 86.9 million passengers in 2024 alone.
- 250 destinations with nonstop service from 18 of the world’s largest airlines.
Key Objectives
- Maintain the highest levels of cleanliness for high-traffic terminals on 24/7 operations.
- Adhere to strict safety and sanitation standards for public health and regulatory compliance.
- Ensure uninterrupted operations while coordinating a workforce of 300+.
- Exceed cleanliness standards and improve the traveler experience.
The Appro Solution
- Seamless integration. Cleaning schedules customized to the building for minimal disruption, 24/7.
- Eco-friendly solutions. Green-certified products that reduce environmental impact.
- Advanced technology. Current equipment and a data-driven approach to routing and frequency.
- Professional workforce. Trained for high-demand environments, with less turnover from optimized staffing.
- Unmatched speed. Response times consistently under five minutes.
Recognition
2018–2024
Top terminal for cleanliness & condition
2018–2024
Top terminal for washroom cleanliness2023The airport became the first in North America to reach carbon neutrality, a client achievement our green-certified program supports.
Elevate your airport experience
Running a terminal, a concourse, or an FBO?
Tell us the footprint and the hours you have to work with. We will come back with a staffing and coverage model, not a brochure.